Leeds Hearing & Sight Loss Service supports residents of Leeds, aged 16 and over, who are living with a hearing and/or sight impairment.  The service is a partnership between BID Services (the national charity supporting people who are deaf, hard of hearing, visually impaired or have a dual sensory loss), Age UK Leeds and the Association of Blind Asians – all experts in delivering services to those with a sensory loss – and the healthy living centre Feel Good Factor.

Feel Good Factor is applying their familiar practical approach to focus on specifically supporting Black, Asian and minority ethnic (BAME) sensory impaired people who are isolated, or at risk of isolation.

Tracey Nicholls, Sensory Impairment Development Worker (BAME Communities) says “Research and experience has proved that people from BAME communities are at greater risk of some of the leading causes of sight loss, yet they may not be aware of, be able to access, or benefit from mainstream support services.”

Tracey continued, “Every sensory impaired person has unique interests and support needs and we’re keen to find out how we can support each individual who needs this service. We are sensitive, patient and responsive and we want to help people living with sensory loss to thrive. Importantly, we don’t just stop at supporting the individual, we also offer light touch information and support to those organisations and agencies also supporting them, including basic communications skills such as rudimentary BSL and other insights around specialised accessibility.”

Feel Good Factor is known for providing a wide range of accessible wellbeing activities for individuals in Leeds who are isolated, or at risk of becoming isolated, in their communities.

The support on offer from Leeds Hearing & Sight Loss Service includes anything from BSL video support calls and texts, to practical support with gadgets to improve life at home for the service user, and those around them. Feel Good Factor also signpost on to other relevant services and offer practical support and hand holding to build confidence in those accessing additional services.

As part of the Leeds Hearing & Sight Loss Service, Feel Good Factor run a weekly online social and discussion group, Eyes Around the World, and quarterly sensory impairment wellbeing events from their premises in Louis Street, Chapeltown. These events provide an opportunity to meet new people to share experiences and find out information about wellbeing opportunities that are particularly relevant for those with sensory loss. An offer of wrap around accessibility support before, during and after events ensures that any needs specific to each person accessing the service are met.

For more information please contact:

Tracey Nicholls, Feel Good Factor Sensory Impairment Development Worker (BAME Communities)

Tel: 0113 3504200

Mobile: 07523 515266


The image shows a member of the scheme with his portable doorbell.